-Refunds are applicable if product has not been shipped.
-Returns are applicable. Within 14 days of receiving product email @firstname.lastname@example.org. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once your return is received and inspected, an email will be sent to notify you that we have received your returned item.
-If product is not processed by the end of the 3 week processing period free shipping can be applied to next purchase.
-Once product is shipped, nothing can be altered.